Orders placed for custom builds, Build-To-Order, Made-to-Order, or requested/approved customizations, cannot be cancelled, modified, or refunded once placed. Custom Ultimates/Consoles/Controllers made through our builders or approved customizations are not eligible for returns or refunds once received. They are eligible only for defective repairs or requested repairs services.

Orders placed for custom builds, Build-To-Order, Made-to-Order, or requested/approved customizations, cannot be cancelled, modified, or refunded once placed. Custom Ultimates/Consoles/Controllers made through our builders or approved customizations are not eligible for returns or refunds once received. They are eligible only for defective repairs or requested repairs services.

Orders placed for custom builds, Build-To-Order, Made-to-Order, or requested/approved customizations, cannot be cancelled, modified, or refunded once placed. Custom Ultimates/Consoles/Controllers made through our builders or approved customizations are not eligible for returns or refunds once received. They are eligible only for defective repairs or requested repairs services.